Hotel information

USEFUL DETAILS FOR YOUR STAY.

Here you will find all the information you need for your stay at the Sportresidenz Zillertal.

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Adults Only Light - NEW from Winter 24/25.

Starting from the winter season 2024/2025, we are realigning the focus of our target audience and positioning our hotel as "Adults Only Light." We kindly ask for your understanding that, from the reopening on December 7, 2024, we will only welcome adults and teenagers aged 12 and above.

However, we would be pleased to recommend our exclusive partner hotel, the Alpenhotel Kitzbühel at Lake Schwarzsee. This newly built lifestyle and design hotel is uniquely situated on the shores of Lake Schwarzsee. The ski areas of Kitzbühel are just a stone's throw away.

Good to know.

Check-in | Check-out:

The rooms or suites are available from 16:00 at the earliest on the day of arrival. On the day of departure, the rooms must be checked out by 10:00 am. Unfortunately, it is not possible for us to confirm a specific room number or room view.

Conditions:

The reservation is valid when we have received a deposit of 20 % of the total amount immediately after receipt of the written reservation confirmation. (You will then receive a written confirmation and a binding reservation commitment). The remaining payment is due on arrival or guaranteed by credit card. We accept all common credit cards (except American Express) and EC cards.

Bank details:

Account holder: Golf Zillertal Betriebs GmbH

SWIFT-Code: AT64 3622 9000 0001 7459

General Terms and Conditions:

In addition, the general terms and conditions of the Austrian hotel industry will apply.

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Cancellation policy.

Cancellations are only valid in writing.

From 3 days before the start of the vacation or no-show we charge 80 % of the booked stay.
28 to 4 days before the start of the vacation we charge 50 % of the arrangement price.
Up to 29 days before the start of the vacation no cancellation fees will be charged.

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Additional charges.

  • Single room supplement: €65.00 per person/night for Classic double rooms and Comfort double rooms. 60% of the breakfast price per day for all other categories
  • Short stay supplement up to 3 days: €15.00 per person/night
  • Holiday supplements: Christmas dinner €55.00 per person / New Year's Eve dinner €90.00 per person (children up to 5.9 years free, from 6 to 17.9 years 50% discount)
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CHILD DISCOUNT.

for 2 full-paying adults as the 3rd or 4th person in the room

  • 0 - 3.9 years free
  • 4 - 12.9 years 50% discount
  • 13 - 17.9 years 30% discount
  • 18 years and above 10% discount

OTHER INFORMATION.

  • Deduction for bed and breakfast only: €15.00 per person per day
  • Long Stay Bonus from 9 nights onwards: 3% discount from the 9th night onwards
  • Early Bird Bonus from 5 nights for the summer season 2024: 5% discount for direct bookings with a deposit made by March 31, 2024
  • Dogs with advance notice: €30.00 per dog per day (excluding food), maximum of 2 dogs per room (access to restaurant and wellness area not allowed)
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Travel Insurance.

We recommend you a travel insurance. You have the option to either book insurance through us when you make your reservation, or you can ask your insurance company for advice.